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Frequently Asked Questions

Everything you need to know about shopping with Boston Proper.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We accept returns of unworn, unwashed, and unaltered merchandise with original tags attached within 30 days of purchase for a full refund.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on your body measurements.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment payments via Afterpay.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. Please contact our customer service team within 30 minutes of placing your order to request changes or cancellations.